Patients won’t wait >1 minute on hold before hanging up. 60 % never call back.
High call volumes are a leading source of staff stress and turnover.
Manual booking mistakes raise wait times and patient frustration.
New-patient calls often arrive after 5 p.m.; unanswered calls equal lost revenue.
Schedules, confirms, and reschedules in seconds.
Collects DOB, reason for visit, insurance, and triages urgent callers.
SMS/voice reminders cut no-shows by up to 30 %.
Syncs with Epic, Athena, NextGen; HIPAA Security Rule compliant.
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Patients book or reschedule via phone, web, or SMS, day or night.
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Track filled slots, reduced no-shows, and staff hours saved in real time.
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Handles volume spikes during flu season without extra hires.
End-to-end encryption and role-based access controls.
Phone, SMS, webchat, and patient portal integration.
No-show heatmaps and call-abandonment KPIs.
John D.
“Our hold times dropped from 4 minutes to under 30 seconds, and no-shows fell 28 % in the first quarter.”
COO, Riverbend Family Practice
Sarah M.
“The AI Agent books after-hours appointments we never knew existed—$45K in extra monthly revenue.”
Practice Manager, Coastal Imaging & Ortho
Book your demo and watch our AI Agent handle your next call live.